ATX: 4.9 Stars / SA: 4.9 Stars
Austin Store 4.9 ★★★★★ 479 Reviews / San Antonio Store 4.9 ★★★★★ 903 Reviews
ATX: (512)347-1988 / SA: (210)437-1988
Austin Store: (512) 347-1988 / San Antonio Store: (210) 437-2999
Since 1998
A Central Texas Original Since 1998
Sales Phone:
Mon-Sat: 10am - 6pm CST
Support Phones Only: Mon-Fri Phone: 9:30am - 6pm CST
Sat and Sun: Closed
Austin Location
6715 Ranch Rd 620 N
Austin, TX 78732
Mon - Sat: 10am - 6pm CST
Sunday: 11am - 4pm CST
San Antonio Location
4519 N Loop 1604 W
San Antonio, TX 78249
Mon - Sat: 10am - 6pm CST
Sunday: 11am - 4pm CST
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Napoleon: Prestige 500 Freestanding Grill
After having a Viking for 20 Years we wanted a grill with exceptional heat distribution, infrared rotisserie and searing station. We researched and decided on the Napoleon 500, evenly heats and stays hot across the entire cooking surface, the rotisserie is slightly forward which is a plus as it evenly heats and does not burn during rotation. We are very satisfied and would buy this grill again. We would like to have a removable drip tray, this would be a positive addition to this grill at this price point.
It’s a great grill so far. Only three flaws I’ve noticed. And they should be addressed. First let me say it’s a great looking grill and there is plenty of space . The top rack is pretty interesting and useful , although it’s a bit flimsy for the price . Could have had a heavier gauge steel. The grill gets HOT in a snap which is great, Buuuuttt ….. the temperature control on my grill is always hot . Even on low I’m pushing 400. That’s an issue for me since I slow cook a lot. Lastly the biggest concern I have is that the grill vents all heat in front below the handle. Well let’s just say the handle gets a bit warm and I find that odd that a quality grill would be built like that . The vent should be moved to the rear if they are not going to vent the top. Overall it’s a keeper. Nothing is perfect these days . It’s not a deal breaker but beware it does get warm if you’re cooking hot.
It has not been delivered yet
I’m am happy with my purchase.
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