WHAT MOST PEOPLE FORGET
The Hidden Work
The dirty secret about outdoor kitchens is that they actually need maintenance. Not constant fussing, but real care. Grills get gunked up with grease and carbon. Igniters stop sparking. Burners corrode from heat and weather. Stone counters need resealing. Most people don’t think about any of this until year two—right about the time something stops lighting.
AUTHORIZED & ACCOUNTABLE
Real People, Real Support
Here’s where a lot of folks get stuck: they bought from a big-box store or an online dealer, and now they need service. The 800-number bounces them around, and local handymen won’t touch it because they’re not authorized for that brand.
Because we’re authorized dealers for virtually every major outdoor kitchen brand we carry, we can actually perform warranty work. We handle the claim, order the parts, and install them. You’re not shipping burners across the country, you’re calling the same team that helped you pick them out.
What’s included
Deep Clean, Tune-Up, and Safety Check
A typical service visit is more than a quick wipe-down. Our techs:
- Deep-clean to remove grease and carbon
- Test igniters, burners, valves, and regulators
- Inspect connections for safety
- Replace worn parts and flag small issues before they become big ones
Whether it’s an annual cleaning or a performance problem, we treat your outdoor kitchen like a professional appliance—not patio furniture.
LONG-TERM RELATIONSHIPS
Only One Number to Call
Anybody can sell you a grill. Our goal is to make sure you’re still using it, and loving it, years from now. That only happens if it works every time you’re ready to cook, and that only happens when someone is maintaining it properly.
Whether you bought from us five years ago or last month, you’ve got one point of contact for design, installation, and service. Same team. Same number. No runaround.
GET IN TOUCH
